General Terms and Conditions

General Terms and Conditions

Please read these terms and conditions carefully before using our service.

Article 1 – Definitions In these general terms and conditions the following terms shall have the following meanings:

  • Withdrawal period: The period within which the consumer can make use of his right of withdrawal.
  • Consumer: The natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur.
  • Day: Calendar day.
  • Long-term contract: A distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.
  • Durable medium: Any instrument that enables the consumer or entrepreneur to store information addressed personally to him in a way accessible for future consultation and unaltered reproduction of the stored information.
  • Right of withdrawal: The possibility for the consumer to cancel the distance contract within the cooling-off period.
  • Entrepreneur: The natural or legal person who offers products and/or services remotely to consumers.
  • Distance contract: An agreement whereby, within a system organised by the entrepreneur for the distance sale of products and/or services, exclusive use is made of one or more techniques for distance communication up to and including the conclusion of the agreement.
  • Distance communication technology: Means that can be used to conclude an agreement without the consumer and entrepreneur being in the same place at the same time.
  • General Terms and Conditions: These General Terms and Conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur

  • Company name: Genesis Kindermode
  • Chamber of Commerce number: 77522699
  • Street: General van Geenstraat 20
  • Postal code: 5121 LA
  • City: Rijen
  • Province: North Brabant
  • Country: Netherlands

Article 3 – Applicability

  • These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and orders concluded between entrepreneur and consumer.
  • Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur and that they will be sent to the consumer free of charge as soon as possible at the consumer's request.
  • If the distance contract is concluded electronically, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be consulted electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request.
  • If, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraphs apply accordingly and, in the event of conflicting conditions, the consumer can always invoke the applicable provision that is most favourable to him.
  • If one or more provisions in these general terms and conditions are at any time declared null and void or annulled in whole or in part, the agreement and these terms and conditions shall otherwise remain in force and the provision in question shall be replaced without delay by mutual agreement by a provision that approximates the purport of the original as closely as possible.
  • Situations not covered by these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.
  • Any ambiguities regarding the interpretation or content of one or more provisions of our terms and conditions should be interpreted 'in the spirit' of these general terms and conditions.

Article 4 – The offer

  • If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
  • The offer is without obligation. The entrepreneur is entitled to change and adjust the offer.
  • The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to properly assess the offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
  • All images, specifications and data in the offer are indicative and cannot give rise to compensation or termination of the agreement.
  • Images of products are a true representation of the products offered. The entrepreneur cannot guarantee that the displayed colours exactly match the real colours of the products.
  • Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:
    • The price, excluding customs clearance costs and import VAT. These additional costs are at the expense and risk of the customer. The postal or courier service will apply the special arrangement for postal and courier services with regard to imports. This arrangement applies to the import of goods into the EU country of destination, which is the case here. The postal or courier service will collect the VAT (possibly together with the customs clearance costs) from the recipient of the goods;
    • Any shipping costs;
    • The manner in which the agreement will be concluded and the actions required for this;
    • Whether or not the right of withdrawal applies;
    • The method of payment, delivery and execution of the agreement;
    • The period for accepting the offer, or the period within which the entrepreneur guarantees the price;
    • The amount of the rate for distance communication if the costs for using the distance communication technology are calculated on a basis other than the regular basic rate for the means of communication used;
    • Whether the agreement is archived after it has been concluded and, if so, how the consumer can consult it;
    • The manner in which the consumer can check the data provided by him in the context of the agreement before concluding the agreement and, if necessary, correct it;
    • The possible languages ​​in which the agreement can be concluded, in addition to Dutch;
    • The codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically;
    • The minimum duration of the distance contract in the event of a continuing performance contract.

Article 5 – The agreement

  • Subject to the provisions of paragraph 4, the agreement is concluded at the time the consumer accepts the offer and meets the conditions set therefor.
  • If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.

If you have any questions, please contact us at contact@genesiskindermode.nl